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 248-892-9466

​​"Giving You the Gift of Time...Because Time Is Money!"

Your Virtual Work Partner




248-892-9466

Support Services

With today's hectic lifestyle everyone, from busy moms to corporate executives, has learned that delegating responsibility provides benefits ranging from increased productivity to greater profits.

Joyce Edwards - Your Virtual Assistant is your one-stop for office outsourcing because we are able to handle every administrative office task you could encounter.  You will be amazed at the increase in productivity, the improvement in your bottom line, and how easy difficult tasks become.    We pride ourselves on our ability to deliver more than we promise, more than you expect.

Administrative/Executive Assistant Emulation:  Email, Travel, Calendar and Agenda Coordination,   Phone message and Postal Management, Strategic Planning 

Association Management:  Events and Meetings, Marketing and Communications,  Membership Recruitment and Retention Specialist,  Website Administration

Branding:  Your brand is your promise to your customer. It tells them what they can expect from your products and services, and it differentiates your offering from your competitors. Your brand is derived from who you are, who you want to be, and who people perceive you to be. Your brand strategy is how, what, where, when, and to whom you plan on communicating and delivering your brand messages.  Your brand strategy is how, what, where, when, and to whom you plan on communicating and delivering on your brand messages.​ Consistent, strategic branding leads to strong brand equity, which means the added value brought to your company's products or services that allows you to charge more for your brand than what identical, unbranded products command.​  Let's create a "voice" for your company that reflects your brand. 


Data & Research: Almost every great business idea, project, or plan starts with research.  The internet has an endless supply of information right at your fingertips, but having too much info, or information that is not specific enough can end up hindering your progress rather than helping it.  To ensure you have the best possible results, you have to put in the time to carefully sift through and then validate the data.  We are ready to support you with years of experience in a variety of business research services.


Desktop Publishing:  Brochures, Bulletins & Programs, Business Cards, Custom Calendars, Forms, Invitations, Labels Reports, Customized Funeral Programs, Flyers,   Newsletters, Posters

Executive Personal Assistant Calendar Management,  Concierge and Reminder Service     Contact List Management, Event, Meeting and Travel Planning, Executive Assistant Emulation,  Expense Report Management,  Meeting Coordination

Graphic Design     If you are looking for a cost-effective, intriguing, and innovative design for print and multimedia, the graphic design team of Joyce Edwards - Your Virtual Assistant offers our assistance.  We can get you from beginning to end by taking your idea and coming up with an efficient solution that shows your organization in a whole new light.  We offer the expertise and services that you'd expect from a large firm.  But, we don't charge large firm prices.  We've made it affordable for anyone managing their bottom line to get excellent design services.  It is our vision to bring your idea to life.  We'll create a visual experience that moves your intended audience.  Your message will be revealed through powerful design, a design that moves your organization's image to the forefront.  We are the ones to trust when it has to look good and work well. 

Greeting Cards - Send Out Cards:   A unique, automated, system, here's how you benefit:
     Promote customer loyalty, and strengthen relationships with the people you know.
     Express yourself at impromptu times and make a positive difference in the lives of
 others.
     Motivate, encourage, uplift, and show appreciation in ways that you never thought
 possible.
     Stay on the minds of the people who matter to you.
     You will be remembered as someone who remembers.

Licensed Insurance Support: 
 Inbound Service Calls -  Receive incoming calls from clients collect data to process changes. Prepare a new insurance quote. Collect necessary info from the caller to add/change vehicle. Process a Certificate of insurance. Collect a payment, Send Insurance ID cards, and much more.  Outgoing Service Calls -  Late Payment and Cancellation reminder calls. Followup for trailing documents from underwriting.  Thank you, Birthday, and welcome calls. Confirmation of Certificates of Insurance. Claims follow up. Marketing - Email marketing campaigns.  Facebook Ad management and creation. Website design development and implementation.  Social media daily postings.  Proposal, Rating & Quoting -  Gathering Initial insurance quotes from live customers.      Prepare proposals and applications for new and renewal clients.  Understanding of Michigan's Auto Reform Law. 


​​Personal Assistant: Our virtual assistants are college-educated and professionally trained to tackle the details of your daily life. Our VAs schedule appointments make reservations, book travel, shop for gifts, and consistently deliver peace of mind. We remove the burden of your personal to-do list so you can spend time doing the things you love.


Project Management:  Our application of knowledge, skills, tools, and techniques are executed to meet your project requirements at each phase of the project: Initiating, Planning, Executing, Monitoring, Controlling, and Closing.

Secretarial Support: Administrative/Executive Assistant Emulation Data Processing, Database & Records Management Email and Facsimile Support, General Transcription,  Internet Research, Letter  Composition,  Mailing Lists & Mail Merge, Manuscripts, PDF Conversions, PowerPoint Presentations and Documents, Resumes & Resume Consulting, School Papers, Spreadsheet Creation    

Social Media Management:  We can manage multiple social media accounts. Pay attention to replies, reach out to people, post content, share content, and schedule content. Identifying and interacting with your target audience. Scheduling and calendar management. Scheduling posts for maximum impact is also a service we provide.  Follow-up and marketing. Some companies do so much lead generation via social media that it’s important to have someone who can dip into an account and handle follow-ups. Follow-ups also extend to email communications that connect to social media accounts.


Website Design and Maintenance: Click Here for Website Package Pricing